AI-Powered
Customer Service
& Sales Automation

Transform customer interactions with intelligent automation. Deliver 24/7 support, accelerate sales processes, and provide personalized experiences that drive growth and satisfaction.

90% Faster Response
150% Sales Increase
24/7 Availability
AI Chatbots
24/7 customer support
Sales Analytics
Performance insights
Lead Management
Automated nurturing
Customer Satisfaction
Smart recommendations
Core Features

Complete Customer Experience Platform

Our AI-powered customer service and sales platform delivers exceptional experiences across every touchpoint of your customer journey.

Intelligent Chatbots

Deploy smart chatbots across WhatsApp, Facebook, website, and mobile apps. Handle 80% of customer inquiries automatically with natural language processing and seamless human handoff when needed.

Lead Scoring & Nurturing

AI analyzes customer behavior, demographics, and interactions to score leads automatically. Personalized nurturing campaigns via email, WhatsApp, and SMS based on customer preferences and buying signals.

Omnichannel Support

Unified customer service across phone, email, WhatsApp, Facebook Messenger, and live chat. Single dashboard view of all customer interactions with intelligent routing to the right agent.

Predictive Sales Insights

Machine learning analyzes customer data to predict purchase likelihood, optimal pricing, and best sales approaches. Identify upselling and cross-selling opportunities automatically.

Customer Satisfaction Analytics

Real-time sentiment analysis of customer interactions. Automated satisfaction surveys, NPS tracking, and proactive alerts for at-risk customers requiring immediate attention.

Sales Process Automation

Automate quote generation, proposal creation, follow-up sequences, and contract management. Integration with CRM systems and automatic task creation for sales team members.

Industry Applications

Tailored for Malaysian Businesses

Enhance customer relationships and accelerate sales growth across various industries with AI-powered automation designed for the Malaysian market.

Retail & E-commerce

Provide instant product recommendations, handle order inquiries, and automate customer support across online and physical stores.

  • Product recommendation engine
  • Order status automation
  • Abandoned cart recovery
  • Multi-language support (BM/EN/CN)

Property & Real Estate

Qualify leads automatically, schedule property viewings, and provide instant responses to property inquiries 24/7.

  • Lead qualification automation
  • Property matching algorithms
  • Viewing appointment scheduling
  • Mortgage calculator integration

Education & Training

Automate student inquiries, course recommendations, enrollment processes, and provide 24/7 academic support.

  • Course recommendation system
  • Enrollment automation
  • Student support chatbots
  • Parent communication portal

Healthcare & Wellness

Streamline appointment booking, provide health information, and automate patient follow-ups while maintaining privacy compliance.

  • Appointment scheduling automation
  • Symptom assessment chatbots
  • Patient follow-up sequences
  • Health reminder notifications
Return on Investment

Measurable Customer & Sales Impact

Malaysian businesses using our AI-powered customer service and sales platform achieve dramatic improvements in customer satisfaction and revenue growth.

Transform Customer Relationships

Companies across Malaysia report significant improvements in customer satisfaction, sales conversion rates, and operational efficiency within weeks of implementing our AI automation platform.

Calculate Your ROI
150%
Sales Increase
90%
Faster Response
85%
Customer Satisfaction
5X
Lead Conversion
See It In Action

Live Demo: AI Customer Service

Experience how our AI handles real customer inquiries, qualifies leads, and delivers personalized responses across multiple channels.

Demo Features

WhatsApp Chatbot
Lead Qualification
Sales Analytics
Customer Insights
Schedule Demo Call

15-minute interactive demo • No commitment required

Flexible Pricing

Customer Service & Sales Plans

Choose the plan that matches your customer volume and sales complexity.

Starter

RM399
per month
  • Up to 1,000 conversations/month
  • WhatsApp & Facebook chatbot
  • Basic lead scoring
  • Standard reporting
  • Email support
Get Started
Most Popular

Professional

RM899
per month
  • Up to 5,000 conversations/month
  • Omnichannel support
  • Advanced AI analytics
  • CRM integration
  • Sales automation workflows
  • Priority support
Get Started

Enterprise

Custom
contact us
  • Unlimited conversations
  • Custom AI training
  • Advanced integrations
  • Multi-team management
  • API access
  • 24/7 dedicated support
Get Started
Common Questions

Customer Service & Sales FAQ

How intelligent are the chatbots for Malaysian customers?

Our AI chatbots are specifically trained on Malaysian languages (Bahasa Malaysia, English, Mandarin) and cultural contexts. They understand local slang, business practices, and can handle complex customer service scenarios with 85% accuracy.

Can it integrate with existing CRM and sales tools?

Yes, we integrate seamlessly with popular CRM platforms like Salesforce, HubSpot, Zoho, and local Malaysian systems. Custom integrations are available for enterprise clients with existing tools.

How quickly can we see improvements in customer satisfaction?

Most businesses see immediate improvements in response times (within 24 hours of deployment). Customer satisfaction scores typically increase by 30-40% within the first month as customers appreciate faster, more accurate responses.

What happens when the AI can't handle a customer inquiry?

Our system includes intelligent escalation to human agents. The AI provides full context and conversation history to agents, ensuring seamless handoff. We also continuously improve the AI based on these interactions.

Ready to Transform Customer Experience?

Join Malaysian businesses delivering exceptional customer service and accelerating sales growth with AI-powered automation. Start your transformation today.