Help Center

AIFlow Solution is Malaysia's leading AI automation platform that helps businesses streamline their operations through intelligent workflows. We use n8n automation technology combined with AI to create custom solutions for accounting, HR, logistics, customer service, and manufacturing processes.

Our automation solutions are designed for Malaysian SMEs and enterprises across various industries including manufacturing, retail, professional services, healthcare, logistics, and financial services. We offer specialized bundles tailored to each industry's specific needs.

Most basic workflows can be set up within 24-48 hours after subscription. Complex enterprise workflows may take 1-2 weeks depending on integration requirements. Our team handles the technical setup while you focus on your business.

We integrate with 200+ popular platforms including WhatsApp Business API, Gmail, Microsoft Office 365, popular accounting software like SQL Account, CRM systems, e-commerce platforms, and Malaysian banking systems for seamless automation.

Yes, you can upgrade, downgrade, or cancel your subscription at any time. Plan changes take effect at the next billing cycle. We offer a 30-day money-back guarantee for new subscribers and provide migration assistance when changing plans.

We accept major credit cards (Visa, Mastercard), Malaysian online banking (FPX), and bank transfers. For enterprise plans, we also offer invoice billing with NET 30 terms for established businesses.

We implement enterprise-grade security with AES-256 encryption, SOC 2 compliance, and ISO 27001 standards. All data is stored in secure Malaysian data centers with regular backups and 24/7 monitoring. We never share your data with third parties.

Yes, we fully comply with Malaysia's Personal Data Protection Act (PDPA) 2010 and maintain all data within Malaysian jurisdiction. Our privacy policies and data handling procedures are regularly audited for compliance.

We provide 24/7 monitoring and automatic error detection. Our system will alert you immediately if any workflow fails, and our support team will work to resolve issues within our SLA timeframes. We also maintain detailed logs for troubleshooting.

Yes, we provide comprehensive training including video tutorials, live webinars, and on-site training sessions for Premium and Enterprise customers. We also offer certification programs for power users and administrators.